Frequently Asked Questions (FAQ)
Welcome to figueroasfinefurniture’s Frequently Asked Questions page. Below you will find answers to common questions about our products, orders, and services. If you need further assistance, please feel free to contact us at any time.
1. Where do your seeds come from?
All of our flower and vegetable seeds are sourced from reliable and reputable suppliers. We carefully select seeds to ensure quality, viability, and suitability for home gardening.
2. Do you have a physical store or local pickup option?
Figueroasfinefurniture operates exclusively online. At this time, we do not offer physical retail locations or in-person pickup services.
3. How long does it take to process and receive my order?
Order Processing Time: 1–2 business days
Estimated Shipping Time: 2–7 business days, depending on your location and carrier service
Tracking information will be provided once your order has shipped.
4. Do you offer free shipping?
Free shipping promotions may be available on qualifying orders and will be clearly displayed at checkout. Shipping fees, if applicable, are calculated automatically based on your order total.
5. Do you ship internationally?
Currently, we ship within the United States only. International shipping is not available at this time.
6. What payment methods do you accept?
We accept major credit and debit cards, including:
Visa
MasterCard
American Express
Discover
JCB
Diners Club
Availability of additional payment methods may vary and will be shown at checkout.
7. What is your return or refund policy?
Eligible items may be returned within 15 days of delivery, provided they are unused and in original condition. Approved refunds are processed to the original payment method after the returned item is received and inspected.
Please refer to our Return & Refund Policy for full details.
8. What should I do if my order arrives damaged or incorrect?
If your order arrives damaged or you receive the wrong item, please contact us within 24 hours of delivery and include clear photos. Our team will review the issue and arrange a replacement or refund as appropriate.
9. Can I cancel my order after placing it?
Orders may be canceled before shipment. Once an order has been shipped, it cannot be canceled and must follow the return process outlined in our policies.
- When is customer support available?
Our customer support team is available:
Monday to Friday
8:00 AM – 6:00 PM (Pacific Time)
We aim to respond to all inquiries within 24 hours.
Contact Us
Company Name:FIGUEROA'S FINE CUSTOM FURNITURE,LLC
Address: 2721 FORSYTH ROAD UNIT 454
ORLANDO,FL 32792
Phone: +1 (843) 291-6783
Email:info@figueroasfinefurniture.shop
Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)
We will respond within 24 hours.